Privacy Policy

Effective Date: July 31, 2024

At Leadhex, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our API-first lead enrichment platform.

1. Information We Collect

• Account Information: Email address, name, company name, and payment information when you register and set up billing.
• Authentication Data: For Google OAuth users, we collect your Google ID and profile information.
• API Usage Data: Lead data you submit for enrichment (LinkedIn URLs, domains, email addresses) and API request logs.
• Technical Information: IP addresses, browser type, device information, and usage analytics for security and service improvement.

2. How We Use Your Information

• Service Delivery: Process enrichment requests and deliver structured lead data through our API.
• Billing and Payments: Calculate usage charges, process payments, and maintain billing records.
• Account Management: Authenticate users, manage API keys, and provide customer support.
• Service Improvement: Analyze usage patterns to improve our enrichment algorithms and service reliability.
• Security: Monitor for abuse, prevent fraud, and ensure platform security.

3. Data Processing and Enrichment

• Lead Data Handling: Lead information you submit is processed in real-time and not stored permanently on our servers.
• Public Data Sources: We aggregate information from publicly available sources including social media, company websites, and professional networks.
• Data Accuracy: While we strive for accuracy, we cannot guarantee the completeness or correctness of enriched data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to provide and improve our services. You can manage your cookie preferences through our cookie consent banner.

• Necessary Cookies: Essential for website functionality, user authentication, and security. These cannot be disabled.
• Analytics Cookies: Help us understand website usage and improve user experience. These are optional and require your consent.
• Marketing Cookies: Used for personalized advertising and tracking campaign performance. These are optional and require your consent.

You can withdraw your cookie consent at any time by clicking the "Cookie Preferences" link in our website footer or by clearing your browser cookies.

5. Third-Party Services

• Stripe: Payment processing and billing management (subject to Stripe's privacy policy).
• Google OAuth: Authentication services for users who sign up with Google accounts.
• Railway: Cloud hosting infrastructure for our platform.
• Data Providers: Various public data sources and APIs used for lead enrichment.

6. Data Retention and Storage

• Account Data: Stored as long as your account is active, plus 30 days after account deletion.
• Usage Logs: API request logs are retained for 12 months for billing and support purposes.
• Lead Data: Submitted lead data is not permanently stored and is only used to fulfill your enrichment requests.
• Payment Records: Billing information is retained for 7 years as required by financial regulations.

7. Data Sharing and Disclosure

• No Data Sales: We do not sell, rent, or trade your personal information to third parties.
• Service Providers: We share data only with trusted service providers necessary for platform operation.
• Legal Requirements: We may disclose information when required by law or to protect our legal rights.

8. Security Measures

• Encryption: All data transmission is encrypted using TLS/HTTPS protocols.
• Access Controls: API keys provide secure authentication and access control to your account.
• Infrastructure Security: Our hosting platform employs industry-standard security measures.
• Data Protection: We implement appropriate technical and organizational measures to protect your data.

9. Your Privacy Rights

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate personal information.
• Deletion: Request deletion of your account and associated personal data.
• Data Portability: Request your data in a structured, machine-readable format.
• Opt-out: Unsubscribe from marketing communications at any time.

10. International Data Transfers

Your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

11. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or platform notifications. The current version will always be available on our website.

12. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us at: privacy@leadhex.net